Customer satisfaction surveys for Pipedrive
Sync contacts and accounts from Pipedrive, send customer satisfaction surveys, collect and analyze customer feedback.
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Track and improve customer satisfaction
Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your company, product, or service is perceived.
Uncover areas that require improvements or strengths that put you ahead of your competition.
Sync your customers and their properties from Pipedrive
Sync contacts and lists from Pipedrive to Retently to easily filter survey results by customer segment, region, product, or any other contact property available in Pipedrive.
Send surveys triggered by Pipedrive automations
Integrate a Retently webhook into Pipedrive automations to send transactional email surveys when contacts meet specific enrollment criteria.
Trigger surveys when a contact’s lifecycle stage changes, an activity is closed, or their details are updated. You can also sample your audience and delay or throttle campaigns to prevent over-surveying.
Send automated, personalized surveys
Reach Pipedrive contacts via automated and highly personalized survey campaigns.
Automatically follow-up or send reminder surveys to the ones who did not provide feedback.
Close the feedback loop
Send survey reminders and automatically trigger personalized autoresponders based on the received survey score and feedback.
Follow up with unsatisfied customers to learn more about the challenges they’re facing, or invite Promoters to your referral program.
Automatically export survey feedback and ratings to Pipedrive
Collect survey feedback and send it to Pipedrive as contact-level properties or as notes. Leverage this data to segment contacts by rating, response category, and feedback, and trigger personalized automations.
Integrate code-free, no developers required
Integrate Pipedrive and Retently quickly and hassle-free!
The integration setup is code-free and doesn’t require developers - just authorize your Pipedrive account, create a new survey campaign, and start collecting valuable customer feedback.
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pipedrive account
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