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For Ecommerce Brands
For brands that need to track CX at every touchpoint, from order confirmation and shipping updates to customer support interactions. Integrates with Shopify, Gorgias, Klaviyo, and others.
For B2B Businesses
For B2B businesses seeking to capture CX insights throughout the customer lifecycle, from onboarding and QBRs to support resolutions. Integrates with Salesforce, HubSpot, Pipedrive, and others.
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Benefits of Virtual Fitting Rooms for Ecommerce CX
Shopping online is more than just convenient – it’s the new normal. But ...
Christina Sol
Nov 13, 2024
19 min read
26 Actionable Tips to Improve Your Survey Response Rate
Greg Raileanu
Oct 29, 2024
16 min read
Stay Interviews: The Key to Retaining Top Talent Before It’s Too Late
Alex Bitca
Oct 28, 2024
19 min read
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Ecommerce & Retail CX: Mapping the Buyer’s Journey with Surveys
Christina Sol
Oct 23, 2024
31 min
How to Create Your Customer Journey Map and Optimize the Touchpoints
Greg Raileanu
Oct 18, 2024
9 min
Driving Customer Engagement with Email Signature Surveys
Christina Sol
Oct 16, 2024
13 min
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Best 7 Customer Service Quality Assurance Software for Ecommerce & Retail in 2024
Greg Raileanu
Oct 11, 2024
10 min
How Retently Uses Retently: A B2B SaaS Guide
Greg Raileanu
Sep 3, 2024
12 min
What Do Companies with High Net Promoter Score Have in Common?
Alex Bitca
Aug 27, 2024
15 min
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