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How to Create Your Customer Journey Map and Optimize the Touchpoints

Research from Vision Critical highlighted that the total annual cost of ...

Greg Raileanu Oct 18, 2024 9 min read
How to Create Your Customer Journey Map and Optimize the Touchpoints
Driving Customer Engagement with Email Signature Surveys

Driving Customer Engagement with Email Signature Surveys

Christina Sol Oct 16, 2024 13 min read
The Complete Guide to Detractors - How to Turn Them into Promoters

The Complete Guide to Detractors - How to Turn Them into Promoters

Greg Raileanu Aug 21, 2024 19 min read

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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Net Promoter Score as an Ultimate Growth Hacking Metric

Net Promoter Score as an Ultimate Growth Hacking Metric

Alex Bitca Aug 20, 2024 5 min
Beyond CSAT: The Power of Customer Experience Score (XSAT) for Long-Term Customer Insights

Beyond CSAT: The Power of Customer Experience Score (XSAT) for Long-Term Customer Insights

Greg Raileanu Aug 14, 2024 6 min
Understanding the Service Recovery Paradox: How to Turn Challenges into Opportunities

Understanding the Service Recovery Paradox: How to Turn Challenges into Opportunities

Alex Bitca Aug 13, 2024 7 min
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9 Examples of Advocacy Marketing Strategies Used by Top Brands

9 Examples of Advocacy Marketing Strategies Used by Top Brands

Greg Raileanu Aug 8, 2024 11 min
How to Turn NPS Feedback Into Reviews, Recommendations and Referrals

How to Turn NPS Feedback Into Reviews, Recommendations and Referrals

Alex Bitca Jul 31, 2024 9 min
Should You Use NPS For Your Exit Survey?

Should You Use NPS For Your Exit Survey?

Alex Bitca Jul 30, 2024 9 min