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For brands that need to track CX at every touchpoint, from order confirmation and shipping updates to customer support interactions. Integrates with Shopify, Gorgias, Klaviyo, and others.
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For B2B businesses seeking to capture CX insights throughout the customer lifecycle, from onboarding and QBRs to support resolutions. Integrates with Salesforce, HubSpot, Pipedrive, and others.
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16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)
There are two ways to grow your business. The first is to acquire new cu...
Alex Bitca
Jul 24, 2024
21 min read
The Three Leading Causes of Customer Churn
Alex Bitca
Jul 23, 2024
10 min read
Closing the Customer Feedback Loop: Turn Insights into Action
Greg Raileanu
Jul 19, 2024
11 min read
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How to Connect With Passives and Turn Them Into Promoters
Alex Bitca
Jul 17, 2024
9 min
12 Practical Tips for an Effective NPS Data Analysis and Reporting
Alex Bitca
Jul 15, 2024
9 min
How to Make an Amazing First Impression on Every Customer
Alex Bitca
Jul 11, 2024
6 min
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Unlock Honest Reviews with the Best Anonymous Feedback Tools
Christina Sol
Jul 4, 2024
10 min
Top Open-Ended Questions Examples and Why They’re Effective
Christina Sol
Jul 3, 2024
15 min
10 Essential Demographic Questions for Insightful Survey Results
Christina Sol
Jun 24, 2024
13 min
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