menu
Free Trial Book a Demo Sign In
Open search
Close search

Is Your Net Promoter Score Biased?

Is your Net Promoter Score a reliable metric for judging what customers ...

Alex Bitca May 21, 2024 7 min read
Is Your Net Promoter Score Biased?
Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

Alex Bitca May 10, 2024 11 min read
7 Deadly Sins of B2B Customer Retention

7 Deadly Sins of B2B Customer Retention

Alex Bitca May 9, 2024 14 min read

Try Retently 7 days for free

Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

Start Free Trial Book a Demo
Try Retently 7 days for free
Mastering the 5 Point Likert Scale (Matrix) for Effective Surveys

Mastering the 5 Point Likert Scale (Matrix) for Effective Surveys

Christina Sol Apr 16, 2024 14 min
CSAT: Definition, Calculation & 2024 Benchmarks

CSAT: Definition, Calculation & 2024 Benchmarks

Greg Raileanu Apr 1, 2024 12 min
What is a Good Net Promoter Score? (2024 NPS Benchmark)

What is a Good Net Promoter Score? (2024 NPS Benchmark)

Greg Raileanu Mar 29, 2024 17 min
Subscribe to our newsletter and stay updated

Subscribe to our newsletter and stay updated

Navigating 7 Qualtrics Alternatives: Find Your Survey Companion in 2024

Navigating 7 Qualtrics Alternatives: Find Your Survey Companion in 2024

Christina Sol Mar 27, 2024 16 min
Leveraging Customer Service Survey Questions to Boost Your Support Strategy

Leveraging Customer Service Survey Questions to Boost Your Support Strategy

Christina Sol Mar 18, 2024 14 min
Post-Event Survey Questions to Elevate Your Next Event

Post-Event Survey Questions to Elevate Your Next Event

Christina Sol Mar 11, 2024 10 min