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For brands that need to track CX at every touchpoint, from order confirmation and shipping updates to customer support interactions. Integrates with Shopify, Gorgias, Klaviyo, and others.
For B2B Businesses
For B2B businesses seeking to capture CX insights throughout the customer lifecycle, from onboarding and QBRs to support resolutions. Integrates with Salesforce, HubSpot, Pipedrive, and others.
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eCommerce
Retail Customer Experience: Strategies for Keeping Shoppers Engaged and Loyal
What sets an exceptional retail customer experience apart? It’s an envir...
Christina Sol
Apr 5, 2024
15 min read
Customer Feedback - A Handy Guide to Understanding Your Audience
Greg Raileanu
Sep 27, 2023
12 min read
An In-Depth Comparison of Product Reviews and NPS Surveys
Alex Bitca
Mar 15, 2023
12 min read
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A Comprehensive Guide to 5-Star Surveys
Alex Bitca
Mar 3, 2023
10 min
The Link Between RFM & NPS in Ecommerce Growth
Alex Bitca
Feb 21, 2023
11 min
iOS 14.5: The New Frontier of Ecommerce Retention
Alex Bitca
Jan 26, 2023
8 min
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