menu
Free Trial Book a Demo Sign In
Open search
Close search

Is the Net Promoter Score Metric Outdated?

In a 2003 Harvard Business Review article, Fred Reichheld introduced Net...

Alex Bitca Oct 16, 2023 5 min read
Is the Net Promoter Score Metric Outdated?
The Anatomy of a Customer: Understanding and Acting on NPS

The Anatomy of a Customer: Understanding and Acting on NPS

Christina Sol Oct 5, 2023 7 min read
Customer Feedback - A Handy Guide to Understanding Your Audience

Customer Feedback - A Handy Guide to Understanding Your Audience

Greg Raileanu Sep 27, 2023 12 min read

Try Retently 7 days for free

Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

Start Free Trial Book a Demo
Try Retently 7 days for free
16 Unique Retently Features - Things That Only This CX Service Can Do

16 Unique Retently Features - Things That Only This CX Service Can Do

Greg Raileanu Sep 12, 2023 9 min
Behind the Scenes of Airbnb’s Net Promoter Survey

Behind the Scenes of Airbnb’s Net Promoter Survey

Christina Sol Sep 4, 2023 7 min
Should You Consider The Scores From Mistaken Signups In Your NPS?

Should You Consider The Scores From Mistaken Signups In Your NPS?

Alex Bitca Aug 30, 2023 6 min
Subscribe to our newsletter and stay updated

Subscribe to our newsletter and stay updated

Does Net Promoter Score Work for B2B Companies? You Bet It Does!

Does Net Promoter Score Work for B2B Companies? You Bet It Does!

Alex Bitca Aug 24, 2023 9 min
Do It Yourself Net Promoter Score: Is It Worth It?

Do It Yourself Net Promoter Score: Is It Worth It?

Alex Bitca Jul 20, 2023 9 min
The Benefits of Implementing Net Promoter Score in Small Businesses

The Benefits of Implementing Net Promoter Score in Small Businesses

Alex Bitca Jul 4, 2023 5 min