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For brands that need to track CX at every touchpoint, from order confirmation and shipping updates to customer support interactions. Integrates with Shopify, Gorgias, Klaviyo, and others.
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For B2B businesses seeking to capture CX insights throughout the customer lifecycle, from onboarding and QBRs to support resolutions. Integrates with Salesforce, HubSpot, Pipedrive, and others.
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What Do Companies with High Net Promoter Score Have in Common?
Does your company retain its customers or take them for granted? Custome...
Alex Bitca
Aug 27, 2024
15 min read
The Reasons Behind Apple’s Customer Loyalty and High NPS
Greg Raileanu
Aug 9, 2024
16 min read
Rackspace’s Strategies for Achieving the Highest NPS in the Hosting Industry
Alex Bitca
Aug 7, 2024
5 min read
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How Amazon Maintains an Impressive NPS
Alex Bitca
Jul 12, 2024
10 min
What is a Good Net Promoter Score? (2024 NPS Benchmark)
Greg Raileanu
Mar 29, 2024
17 min
The Reasons Behind Tesla’s High Net Promoter Score
Alex Bitca
Mar 29, 2023
7 min
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What Do Companies With Low Net Promoter Score Have in Common?
Alex Bitca
Mar 23, 2023
8 min read
How Airlines Use NPS to Improve Their Customer Satisfaction Ratings
Alex Bitca
Feb 1, 2023
11 min read