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Net Promoter Score as an Ultimate Growth Hacking Metric

As a Customer Success Manager, Net Promoter ScoreĀ® is the most important...

Alex Bitca Aug 20, 2024 5 min read
Net Promoter Score as an Ultimate Growth Hacking Metric
When Should You Start Measuring Net Promoter Score?

When Should You Start Measuring Net Promoter Score?

Alex Bitca Aug 1, 2024 8 min read
Should You Use NPS For Your Exit Survey?

Should You Use NPS For Your Exit Survey?

Alex Bitca Jul 30, 2024 9 min read

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16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

Alex Bitca Jul 24, 2024 21 min
The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

Alex Bitca Jul 23, 2024 10 min
Why You Arenā€™t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Arenā€™t Receiving Qualitative NPS Feedback (And How To Fix It)

Alex Bitca Jul 22, 2024 12 min
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The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Jul 18, 2024 9 min
12 Practical Tips for an Effective NPS Data Analysis and Reporting

12 Practical Tips for an Effective NPS Data Analysis and Reporting

Alex Bitca Jul 15, 2024 9 min
How to Make an Amazing First Impression on Every Customer

How to Make an Amazing First Impression on Every Customer

Alex Bitca Jul 11, 2024 6 min