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7 Deadly Sins of B2B Customer Retention

Boosting your B2B customer retention rates is incredibly important for n...

Alex Bitca May 9, 2024 14 min read
7 Deadly Sins of B2B Customer Retention
How SaaS Companies Can Project Their MRR Using NPS (6 Actionable Tips)

How SaaS Companies Can Project Their MRR Using NPS (6 Actionable Tips)

Alex Bitca Feb 5, 2024 6 min read
8 Actionable Tips for Engaging Survey Subject Lines

8 Actionable Tips for Engaging Survey Subject Lines

Greg Raileanu Oct 31, 2023 10 min read

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Customer Feedback - A Handy Guide to Understanding Your Audience

Customer Feedback - A Handy Guide to Understanding Your Audience

Greg Raileanu Sep 27, 2023 12 min
Should You Consider The Scores From Mistaken Signups In Your NPS?

Should You Consider The Scores From Mistaken Signups In Your NPS?

Alex Bitca Aug 30, 2023 6 min
Incorporate CX Surveys into Your SaaS Customer Journey

Incorporate CX Surveys into Your SaaS Customer Journey

Christina Sol May 3, 2023 18 min
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The Promoter's Blueprint: What Sets Them Apart

The Promoter's Blueprint: What Sets Them Apart

Christina Sol Feb 10, 2023 5 min
How Retently Automated Customer Feedback Analysis Using MonkeyLearn

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

Greg Raileanu Sep 13, 2018 4 min
How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

How Mention Hacked NPS to Boost Customer Satisfaction (Case Study)

Alex Bitca Oct 26, 2016 9 min