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Should You Incentivize Your NPS Surveys?

The debate over incentivizing NPS surveys has reached a boiling point in...

Alex Bitca Aug 16, 2024 6 min read
Should You Incentivize Your NPS Surveys?
Best CSAT Software for Ecommerce & Retail Brands in 2025

Best CSAT Software for Ecommerce & Retail Brands in 2025

Christina Sol Aug 15, 2024 13 min read
Beyond CSAT: The Power of Customer Experience Score (XSAT) for Long-Term Customer Insights

Beyond CSAT: The Power of Customer Experience Score (XSAT) for Long-Term Customer Insights

Greg Raileanu Aug 14, 2024 6 min read

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Understanding the Service Recovery Paradox: How to Turn Challenges into Opportunities

Understanding the Service Recovery Paradox: How to Turn Challenges into Opportunities

Alex Bitca Aug 13, 2024 7 min
Best NPS Software for Ecommerce & Retail Brands in 2025

Best NPS Software for Ecommerce & Retail Brands in 2025

Christina Sol Aug 12, 2024 11 min
The Reasons Behind Appleā€™s Customer Loyalty and High NPS

The Reasons Behind Appleā€™s Customer Loyalty and High NPS

Greg Raileanu Aug 9, 2024 16 min
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Subscribe to our newsletter and stay updated

9 Examples of Advocacy Marketing Strategies Used by Top Brands

9 Examples of Advocacy Marketing Strategies Used by Top Brands

Greg Raileanu Aug 8, 2024 11 min
Rackspaceā€™s Strategies for Achieving the Highest NPS in the Hosting Industry

Rackspaceā€™s Strategies for Achieving the Highest NPS in the Hosting Industry

Alex Bitca Aug 7, 2024 5 min
NPS vs. Social Media For Market Research

NPS vs. Social Media For Market Research

Alex Bitca Aug 6, 2024 8 min