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19 Great Customer Service Tips To Improve Your Customer Satisfaction

Customer satisfaction has a massive impact on your business’ success. A ...

Greg Raileanu Jan 4, 2024 19 min read
19 Great Customer Service Tips To Improve Your Customer Satisfaction
Benefits of Outsourcing your NPS process

Benefits of Outsourcing your NPS process

Alex Bitca Nov 27, 2023 6 min read
eNPS - Measure and Improve Employee Experience

eNPS - Measure and Improve Employee Experience

Alex Bitca Nov 21, 2023 6 min read

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How Marketing Managers Can Benefit From NPS

How Marketing Managers Can Benefit From NPS

Alex Bitca Nov 17, 2023 7 min
8 Actionable Tips for Engaging Survey Subject Lines

8 Actionable Tips for Engaging Survey Subject Lines

Greg Raileanu Oct 31, 2023 10 min
When Does an NPS Response Expire and Can Be Dismissed?

When Does an NPS Response Expire and Can Be Dismissed?

Alex Bitca Oct 26, 2023 6 min
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Is the Net Promoter Score Metric Outdated?

Is the Net Promoter Score Metric Outdated?

Alex Bitca Oct 16, 2023 5 min
The Anatomy of a Customer: Understanding and Acting on NPS

The Anatomy of a Customer: Understanding and Acting on NPS

Christina Sol Oct 5, 2023 7 min
Customer Feedback - A Handy Guide to Understanding Your Audience

Customer Feedback - A Handy Guide to Understanding Your Audience

Greg Raileanu Sep 27, 2023 12 min