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Integrate Amazon SNS with Retently

Use Amazon SNS to send real-time notifications to customer service teams when a new survey response is received or a score is updated, enabling immediate follow-up actions. Additionally, SNS can notify customers of survey invitations or updates, improving response rates and engagement.

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About Amazon SNS

Amazon Simple Notification Service is a managed messaging service that facilitates communication between distributed services and recipients, supporting the sending and receiving of messages across various topics.

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Amazon SNS to Retently

1

New JSON Message

Triggers when a new JSON message is sent on a topic and parses the message body as JSON, automatically managing the subscription.
2

New Topic

Triggers when you add a new topic.
3

New Message

Triggers when a new message is sent on a topic, automatically managing the subscription.
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Retently to Amazon SNS

1

Create Message

Creates a new message.
2

Create JSON Message

Creates a new JSON message using data from the source trigger.
3

Create Topic

Creates a new topic.

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