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Integrate Appcues with Retently

Trigger NPS/CSAT surveys after users complete specific flows or interactions designed in Appcues, sync user engagement data to Retently for comprehensive customer profiles, and use survey feedback to refine user experience strategies.

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About Appcues

Appcues is a product-led growth platform that enables the creation of user experiences without coding. It allows users to design and implement flows to enhance user engagement.

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Appcues to Retently

1

Checklist Completed

Triggers when a checklist is completed.
2

Checklist Event

Triggers when a checklist event occurs.
3

Checklist Started

Triggers when a checklist is started.
4

Web Flow Completed

Triggers when a Web Flow is completed.
5

Web Flow Started

Triggers when a Web Flow is started.
6

Mobile Flow Completed

Triggers when a Mobile Flow is completed.
7

Mobile Flow Started

Triggers when a Mobile Flow is started.
8

Pin Interaction

Triggers when a user interacts (click or hover) with a pin.
9

Checklist Dismissed

Triggers when a checklist is dismissed.
10

Checklist Skipped

Triggers when a checklist is skipped.
11

Custom Event Received

Triggers when Appcues receives a custom event.
12

Web Flow Skipped

Triggers when a Web Flow is skipped.
13

Form Submitted

Triggers when a form element (excluding NPS survey) is submitted through a Web Flow.
14

Mobile Flow Skipped

Triggers when a Mobile Flow is skipped.
15

NPS Submitted

Triggers when a new NPS event is submitted.
16

Segment Entered

Triggers when a segment is entered.
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Retently to Appcues

1

Send Event

Sends a user event to Appcues.
2

Update User Profile

Updates user profile attributes for your end user.
3

Update Group Profile

Updates group profile attributes for your group.

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