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Integrate Apptoto with Retently

Trigger NPS/CSAT surveys after appointments to gather feedback on service quality, sync customer contact details to ensure accurate survey delivery, and use feedback scores to improve appointment scheduling and reminder processes.

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About Apptoto

Apptoto provides appointment scheduling, automated SMS text, email, or voice reminders for appointment-based businesses.

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Apptoto to Retently

1

Appointment Scheduled

Triggers when an appointment is scheduled through an Apptoto Booking Page.
2

Message Sent

Triggers when a message is sent in Apptoto.
3

Participant Check-In State Changed

Triggers when a participant's check in state changes in Apptoto (e.g. to arrived, late, noshow etc.).
4

Payment Processed

Triggers when a payment is charged or captured via Apptoto.
5

Message Received

Triggers when a message is received in Apptoto.
6

Participant Booking State Changed

Triggers when a participant's booking state changes in Apptoto (e.g. to invited, accepted, declined etc.).
7

Participant Reminder State Changed

Triggers when a participant's reminder state changes in Apptoto (e.g. to confirmed, cancelled, etc.).
8

Payment Refunded

Triggers when a payment is refunded via Apptoto.
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Retently to Apptoto

1

Create or Update Contact

Creates or updates a contact in Apptoto.
2

Remove Contact

Removes a contact in Apptoto.
3

Find a Contact

Searches for a contact in Apptoto.
4

Create or Update Event

Creates or updates an event in Apptoto.
5

Remove Event

Removes an event in Apptoto.
6

Find an Event

Searches for an event in Apptoto.

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