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Integrate CallMaker with Retently

Trigger NPS/CSAT surveys after booking confirmations or cancellations, sync customer booking details and contact information with Retently, and use feedback scores to improve booking management and customer service strategies.

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About CallMaker

CallMaker provides functionality for booking management including creating, confirming, and canceling bookings. It also allows for customer card creation and order management.

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CallMaker to Retently

1

Booking Cancelled

Triggers when a booking is cancelled
2

Booking Created

Triggers when a booking is created
3

Booking UnConfirmed

Triggers when a booking is unconfirmed
4

Meeting Not Accomplished

Triggers when a meeting is not accomplished
5

Meeting Successful

Triggers when a meeting is successful.
6

Order Cancelled

Triggers when an order is cancelled.
7

Order Created

Triggers when an order is created.
8

Order UnConfirmed

Triggers when an order is unconfirmed.
9

Booking Confirmed

Triggers when a booking is confirmed
10

Booking Restored

Triggers when a booking is restored (Uncanceled)
11

Meeting Accomplished

Triggers when a meeting is accomplished
12

Meeting Not Successful

Triggers when a meeting is not successful
13

Number Change Created

Triggers when a customer card is processed.
14

Order Confirmed

Triggers when an order is confirmed.
15

Order Restored

Triggers when an order is restored (Uncanceled).
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Retently to CallMaker

1

Confirm Order by Order Id

Confirms an order using the provided order id.
2

Create Customer Card

Creates a new customer card.
3

Create Organizations Group

Exports organizations group.
4

Create Statistics User Export

Exports statistics user data.
5

Edit Customer Card

Edits an existing customer card.
6

Edit Order Status by Order Id

Edits the status of an order using the provided order id.
7

Find Booking by Booking Id

Finds a booking using the provided booking id.
8

Find Number by Number Id

Finds a number using the provided number id.
9

Find Resource by Resource Id

Finds a resource using the provided resource id.
10

Find Project by Workflow Id

Used for finding projects by workflow id.
11

Search Number ID

Searches for a specific number ID.
12

Search Order IDs

Searches for order IDs.
13

Create Booking Export

Creates an export of booking data.
14

Create Statistics Inbound Export

Creates an inbound export for statistics.
15

Create Order Export

Creates an export of order data.
16

Create Statistics Process Export

Creates a process export for statistics.
17

Create Statistics Workflow Export

Creates a workflow export for statistics.
18

Edit Number Status by Number Id

Edits the status of a number using the provided number id.
19

Create Number Export

Creates an export of number data.
20

Find Descendants Workflows by Workflow Id

Finds descendant workflows by workflow id.
21

Find Order by Order Id

Finds an order using the provided order id.
22

Find User by User Id

Finds a user using the provided user id.
23

Search Booking IDs

Searches for booking IDs.
24

Search Number IDs

Searches for number IDs.

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