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Integrate Cognito Forms with Retently NPS

Sync NPS scores with Cognito Forms and trigger NPS surveys from Cognito Forms with Retently NPS. With Retently NPS & Cognito Forms Integration, you can: send an NPS survey or add contact in Retently when a refund is issued or creates a new entry when an NPS score is received.

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About Cognito Forms

A free online form builder that allows you to easily create powerful forms for your website. Create contact forms, registration forms, order forms, and more.

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Cognito Forms to Retently NPS

1

New Refund

Send an NPS survey or add contact in Retently when a refund is issued.
2

Update Entry

Send an NPS survey or add contact in Retently when someone updates an entry.
3

New Order

Send an NPS survey or add contact in Retently when an order is created.
4

New Entry

Send an NPS survey or add contact in Retently when someone fills out your form.
5

New Payment

Send an NPS survey or add contact in Retently when a payment is collected.
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Retently NPS to Cognito Forms

1

Create Entry

Creates a new entry when an NPS score is received.
2

Set Form Availability

Sets the availability of a form when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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