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Integrate ConnectWise Manage with Retently NPS

Sync NPS scores with ConnectWise Manage and trigger NPS surveys from ConnectWise Manage with Retently NPS. With Retently NPS & ConnectWise Manage Integration, you can: send an NPS survey or add contact in Retently when a ticket is created or updated or create a new contact when an NPS score is received.

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About ConnectWise Manage

ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

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ConnectWise Manage to Retently

1

New/Updated Ticket

Send an NPS survey or add contact in Retently when a ticket is created or updated.
2

New/Updated Contact

Send an NPS survey or add contact in Retently when a contact is created or updated.
3

New/Updated Project

Send an NPS survey or add contact in Retently when a project is created or updated.
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Retently to ConnectWise Manage

1

Create Contact

Create a new contact when an NPS score is received.
2

Update Company

Update an existing company when an NPS score is received.
3

Create Company

Create a new company when an NPS score is received.
4

Update Ticket

Update an existing ticket when an NPS score is received.
5

Create Ticket Note

Add new note to a ticket when an NPS score is received.
6

Create Ticket

Create a new service desk ticket when an NPS score is received.

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