Integrate Desk with Retently NPS
Sync NPS scores with Desk and trigger NPS surveys from Desk with Retently NPS. With Retently NPS & Desk Integration, you can: send an NPS survey or add contact in Retently when you add a new customer or create a new customer when an NPS score is received.
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About Desk
Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.
Desk to Retently NPS
New Customer
Send an NPS survey or add contact in Retently when you add a new customer.New Case
Send an NPS survey or add contact in Retently when you add a new case.New Group
Send an NPS survey or add contact in Retently when you add a new group.New User
Send an NPS survey or add contact in Retently when you add a new user.
Retently NPS to Desk
Create Customer
Create a new customer when an NPS score is received.Create Case
Create a new case. Inside Desk, it will be treated like an Email Case when an NPS score is received.Similar integrations
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Use API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
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Fetch your customers from Retently
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Get the NPS, CSAT, CES scores
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Receive the latest customer feedback
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Create and update customers in Retently
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Unsubscribe customers in Retently
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Send transactional surveys
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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
