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Integrate Emma with Retently

Trigger NPS/CSAT surveys after email campaign interactions, sync customer contact details and engagement metrics, use feedback scores to tailor future email marketing strategies.

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About Emma

Emma is an email marketing platform that allows users to create and manage email campaigns, including managing members and groups.

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Emma to Retently

1

Field Created

Triggers when a new member field is created.
2

Field Updated

Triggers when a field is updated.
3

Group Deleted

Triggers when a group is deleted.
4

Mailing Finished

Triggers when a mailing is finished.
5

Member Added to Group

Triggers when a member is added to a group.
6

Member Removed From Group

Triggers when a member is removed from a group.
7

Member Updated

Triggers when a member is updated.
8

Mailing Forwarded

Triggers when a mailing is forwarded.
9

Mailing Shared

Triggers when a member shares a mailing.
10

Member Unsubscribed

Triggers when a subscriber opts-out.
11

Field Deleted

Triggers when a field is deleted.
12

Group Created

Triggers when a new member group is created.
13

Group Updated

Triggers when a group is updated.
14

New Member Added

Triggers when a new member is added to your audience.
15

Member Deleted

Triggers when a member is deleted.
16

Member Status Updated

Triggers when a member's status is updated.
17

Mailing Clicked

Triggers when a mailing is clicked.
18

Mailing Opened

Triggers when a mailing is opened.
19

Mailing Share Clicked

Triggers when a member shares a link to a mailing and someone clicks on it.
20

Specific Member Opened a Mailing

Determines if the specified member opened the mailing.
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Retently to Emma

1

Add Member Order

Creates an order for the given member.
2

Copy All Members of One Group Into Another Group

Copies all the users of one group into another group.
3

Create Field

Creates a new field. There must not already be a field with this name.
4

Create Segment

Creates a new segment.
5

Create Group

Creates a new group in Emma.
6

Opt Out a Member's Status Based on Email Address

Updates a member’s status to opt-out keyed on email address instead of an ID.
7

Remove a Member From One or More Groups

Removes a member from one or more groups.
8

Update Member

Updates a member by member ID.
9

Update Member Order

Updates a specific Member Order by ID.
10

Get Members of a Group

Gets a basic listing of all active member groups for a single account.
11

Get Member by ID

Gets member by member ID.
12

Get Product

Gets a specific Product by ID.
13

Lookup Product

Gets an array of Products based on the provided criteria.
14

Find or Create Member

Gets member by member ID.
15

Add Member to Group

Adds a single member to a group.
16

Create Event

Creates an event that can be used to trigger an automated workflow.
17

Create or Update Product

Adds product with variants.
18

Forward Mailing

Forwards a previous message to additional recipients. If these recipients are not already in the audience, they will be added with a status of FORWARDED.
19

Create Member

Creates a new contact.
20

Remove Member From Group

Removes a single member from one or more groups.
21

Update Group

Updates an existing group's name.
22

Update a Member's Field Information

Updates a single member's field information.
23

Get Groups to Which a Member Belongs

Gets the groups to which a member belongs.
24

Get List of Members Whom Was Sent a Mailing

Gets the list of members to whom the given mailing was sent. This does not include groups or searches.
25

Get List of Optouts for Specific Mailing

Gets the list of optouts for this mailing.
26

Get Response Summary for a Mailing by ID

Gets the response summary for a particular mailing.
27

Get Member by Email

Gets detailed information about a member by email address.
28

Find Member by Email or Create Member

Gets detailed information about a member by email address.

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