Integrate Fusion Elements with Retently
Trigger NPS/CSAT surveys after ticket resolution to gather feedback on support interactions, sync customer feedback scores to prioritize and improve task handling, and use survey responses to enhance user notification strategies.
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About Fusion Elements
Fusion Elements provides task management tools that facilitate ticket handling and user notifications.
Fusion Elements to Retently
New Comment
Triggers when an admin makes a public comment on a ticket.Ticket Created
Triggers when a new ticket is created.
Retently to Fusion Elements
Send In-App Notification
Sends an in-app notification to the specified user.Look Up Ticket Type
Looks up ticket type information from a Ticket Type ID.Related blog posts
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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
