Integrate Handwrytten with Retently
Trigger NPS/CSAT surveys after a customer receives a handwritten note to assess the impact on customer satisfaction and loyalty. Use survey responses to personalize future communications and improve customer engagement strategies.
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About Handwrytten
Handwrytten allows users to send real cards and notes written in pen and ink automatically. The service includes features for creating and managing custom cards, recipient addresses, and order processing.
Handwrytten to Retently
Address List
Triggers when Recipient Addresses are needed.
Retently to Handwrytten
Send Basket
Sends all cards in your basket. Use with Empty Basket and Add Order to Basket actions.Create Custom Card
Creates a new custom 5x7 card with full bleed cover, using specified images, fonts, and logos.Add Order to Basket
Adds an order to a basket. If sending multiple cards at once, use this for each order, then check-out with Send Basket.Update Contact
Updates an entry in the Handwrytten address book.Send Card
Sends a card to a new recipient with all information provided (i.e., you do not use address objects to build up the record).Find Contact
Finds a contact in your address book.Empty Basket
Clears your basket.Cancel Order
Cancels an existing order that has not yet been written. The credit is returned to the user's account.Add Contact to Multi-Step Campaign
Adds an existing contact from the Handwrytten address book to a multi-step campaign.Create Contact
Creates a new address book entry for the Handwrytten address book.Schedule Card
Schedules a card to a new recipient, similar to 'send card' but with a specified date.Upload Custom Image
Adds an image to Handwrytten for use in custom card designs.Find or Create Contacts
Finds a contact in your address book.Related blog posts
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