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Integrate Instagram for Business with Retently

Trigger NPS/CSAT surveys based on customer interactions on Instagram, such as after significant engagements or campaigns. Sync customer engagement data to update profiles in Retently, and use feedback scores to tailor social media strategies.

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About Instagram for Business

Instagram for Business provides tools for businesses to gain insights on their followers and manage their presence on the platform. Users can publish media and respond to engagements.

Instagram for Business logo

Instagram for Business to Retently

1

New Media Posted in my Account

Triggers when a photo or video is posted to your selected account.
2

New Tagged Media

Triggers when your selected account is tagged in a photo or video.
Instagram for Business logo

Retently to Instagram for Business

1

Publish Photo

Publishes a photo to your feed.
2

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.

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