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Integrate Moxo with Retently

Trigger NPS/CSAT surveys after client interactions or transaction completions, sync client interaction data and workspace details with Retently, and use survey feedback to enhance workflow processes and client management strategies.

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About Moxo

Moxo facilitates workflow automation, allowing users to create workspaces, manage transactions, and handle client interactions. It supports steps in processes for approvals, requests, and scheduling meetings.

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Moxo to Retently

1

Flow Button Clicked

Triggers when a button is clicked in an Approval/Acknowledgement/File Request/To-Do/Form/Time Booking flow step.
2

Transaction Completed

Triggers when a transaction is completed.
3

Flow Updates

Triggers when a flow or any of its steps is started, completed, or due date arrives.
4

Xero Purchase Order Completed

Triggers when a Xero Purchase Order is approved or declined in Moxo.
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Retently to Moxo

1

Add Step in Flow Workspace

Adds a step in flow workspace.
2

Complete Integration Flow Step

Completes an Integration Flow Step that was set up by 'Add Step in Flow Workspace'.
3

Create Group Workspace

Creates a group workspace and adds users to it.
4

Create To-Do

Creates a To-Do in a workspace.
5

Create TransObject

Creates a TransObject (Approval, Acknowledgement, File Request, Form, To-Do, Time Booking) in a workspace.
6

Create Xero Purchase Order

Creates a Purchase Order in Moxo based on a Xero 'New Purchase Order' Trigger.
7

Delete Xero Purchase Order

Deletes a Purchase Order in Moxo based on a Xero 'New Purchase Order' with 'Deleted' status Trigger.
8

Schedule Meeting

Schedules a Moxo Meeting and invites participants to it.
9

Send Message

Sends a message to a workspace.
10

Start Flow Workspace

Starts flow workspace from a flow template.
11

Find Members by Workspace ID

Finds the binder members by workspace ID.
12

Find Binder by Reference ID

Finds the binder that has set a reference ID.
13

Add User to Workspace

Adds an existing user to a group workspace.
14

Create Client

Creates a new client user.
15

Create Note

Creates a Note in a workspace.
16

Create Transaction

Creates a Transaction in a workspace.
17

Create or Update Client

Updates an existing client or creates a new one if that client doesn't already exist.
18

Deactivate Client

Deactivates a client user.
19

Invite People to Meeting

Invites anyone to a previously scheduled Meeting.
20

Send File

Sends a file to a workspace.
21

Start E-Sign

Starts E-Sign via Signature copied from a template in Content-Library.
22

Update Client

Updates the client info and account managers for a client.
23

Find Direct Workspace

Finds a direct workspace between an account manager and a client.

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