Integrate Reward Sciences with Retently
Trigger NPS/CSAT surveys after reward redemptions or significant participant interactions, sync participant data to update customer profiles in Retently, and use survey feedback to optimize reward campaigns and participant engagement strategies.
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About Reward Sciences
Monitors participant interactions with campaigns, rewards redemption, and tracks participant activities through social network IDs or emails.
Reward Sciences to Retently
New Conversion
Triggers when a participant engages with a campaign.New Redemption
Triggers when a participant redeems a reward.New Participant
Triggers when a new participant joins the loyalty program either by signing up or by directly engaging with one of its campaigns.
Retently to Reward Sciences
Track Activity by Social Network ID
Finds a participant by his/her ID on a given social network and tracks his/her activity on Reward Sciences.Track Activity by Email
Finds or creates a participant by his/her email and tracks his/her activity on Reward Sciences.Related blog posts
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