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Integrate Severa with Retently

Trigger NPS/CSAT surveys after project completion or significant project milestones, sync customer contact information for accurate survey distribution, and use feedback scores to improve project management processes and customer satisfaction.

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About Severa

Severa is a project management tool that facilitates the creation, updating, and tracking of projects, phases, and customer data. It allows users to manage invoices and contact information efficiently.

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Severa to Retently

1

New Phase Is Created

Triggers when a new phase is created.
2

New Project Is Created

Triggers when a new project is created.
3

Phase Status Change

Triggers when a phase changes its status.
4

Project Status Change

Triggers when a project changes its status.
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Retently to Severa

1

Create Activity

Creates a new activity.
2

Create Contact for Customer

Creates a new contact for a customer.
3

Update Invoice Status

Updates the status of an invoice to a given status.
4

Create Project

Creates a new project.
5

Search Customers

Searches customers by customer number, email, or name.
6

Search Projects

Searches projects by project number.
7

Create Address for Customer

Creates a new address for a customer.
8

Create Customer

Creates a new customer.
9

Create Phase

Creates a new phase.
10

Search Customer Contacts

Searches contacts of a given customer by identifying information.
11

Search Invoices

Searches invoices by identifying invoice number or reference number information.

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