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Integrate TrainerCentral with Retently

Trigger NPS/CSAT surveys after course completions or live workshop participation to gather feedback on educational content and delivery. Sync learner profiles and engagement data with Retently to enhance customer experience management and tailor future course offerings based on feedback.

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About TrainerCentral

TrainerCentral provides functionalities for managing online courses, including tracking learner enrollments, completions, and participation in live workshops.

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TrainerCentral to Retently

1

Live Workshop - Learner Joined

Triggers when a learner joins the live workshop after the session has ended.
2

Course Completed

Triggers when any learner completes 100% of a course in the academy.
3

Ticket Purchased

Triggers when a learner pays for any ticket in the academy.
4

New Sign-Up to Academy

Triggers when a new learner signs up for the academy.
5

Form Submitted

Triggers when a learner submits the selected form.
6

Course Enrolled

Triggers when a learner enrolls in a course.
7

Live Workshop - Learner Registered

Triggers when a learner registers for a live workshop in the academy.
8

Live Workshop Created

Triggers when a live workshop is created in the academy.
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Retently to TrainerCentral

1

Invite Learner to a Course

Sends an email inviting a learner to join a course.
2

Invite Learner to an Academy

Sends an email inviting the learner to join the academy.
3

Invite Learner to a Live Workshop

Sends an email inviting a learner to register for a session.
4

Register a Learner to a Live Workshop

Registers a learner automatically to a created session that has at least one free ticket.
5

Create Live Workshop

Creates a new remote session to conduct live workshops.

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