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Integrate Zinrelo with Retently

Trigger NPS/CSAT surveys after loyalty point transactions, sync customer loyalty profiles with Retently to enhance feedback analysis, and use survey responses to adjust loyalty program strategies.

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Zinrelo logo

About Zinrelo

Zinrelo provides a loyalty management system that allows businesses to manage loyalty programs, award points for purchases and non-purchase activities, and manage member details.

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Zinrelo to Retently

1

New Loyalty Member Enrolment

Triggers when a new loyalty member is enrolled in the loyalty program.
2

Points Deducted

Triggers when points are deducted from a loyalty member's account balance.
3

Points Redeemed

Triggers when a loyalty member redeems a reward against the points.
4

Tier Upgrade

Triggers when a loyalty member is upgraded to a higher tier.
5

Points Awarded

Triggers when points are awarded to a loyalty member, occurring only when the transaction status is approved.
6

Points Expired

Triggers when points in the loyalty member's account expire.
7

Tier Downgrade

Triggers when a loyalty member is downgraded to a lower tier.
Zinrelo logo

Retently to Zinrelo

1

Award Points for Purchase

Creates a new loyalty member and awards points for the purchase made by a loyalty member.
2

Create Loyalty Member

Creates a new loyalty member in the loyalty program or updates the user information if the user is already present.
3

Deduct Points for Order Returns

Deducts points from a loyalty member's account when they return a product they bought.
4

Update Loyalty Member Email

Updates the email for the loyalty member with the new email provided.
5

Award Points for Non-Purchase Activity

Awards points for non-purchase activities.
6

Block Loyalty Member

Blocks the loyalty member from accessing the loyalty program.
7

Deduct Points

Deducts points from a loyalty member's account.
8

Unsubscribe Loyalty Member

Unsubscribes a loyalty member from all Zinrelo notifications.

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