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Integrate Zoey by Tekton Billing with Retently

Trigger NPS/CSAT surveys after significant account changes or billing events, sync customer account information to ensure accurate survey targeting, and use feedback scores to adjust billing practices or customer service approaches.

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Zoey by Tekton Billing logo

About Zoey by Tekton Billing

Zoey by Tekton Billing is a billing software that allows users to manage accounts and services, including creating, updating, and finding accounts and services, as well as tracking changes in service charges and cost centres.

Zoey by Tekton Billing logo

Zoey by Tekton Billing to Retently

1

Updated Account

Triggers when an Account is recently added or updated
2

Updated Service

Triggers when a Service is recently added or updated
3

Updated Cost Centre

Triggers when a Cost Centre is recently added or updated
4

Updated Service Charge

Triggers when a Service Charge is recently added or updated
Zoey by Tekton Billing logo

Retently to Zoey by Tekton Billing

1

Create Account

Creates a new Account with a Primary Cost Centre
2

Connect Service

Connect a new Service.
3

Update Account

Updates an existing Account.
4

Update Service

Updates an existing Service.
5

Find Account by Name

Returns an Account using its Account Name.
6

Find Cost Centre by Code

Returns a Cost Centre using its Cost Centre Code.
7

Find or Create Account

Returns an Account by using its Account Code
8

Find or Create Account by Reference

Finds an Account by using its Account Reference.
9

Find or Create a Service

Returns a Service using its Service Code.
10

Create Cost Centre

Creates a new Cost Centre for an existing Account
11

Create Service Charge

Adds a quantity of new charges to a service.
12

Update Cost Centre

Updates an existing Cost Centre.
13

Find Account by Code

Returns an Account by using its Account Code.
14

Find Account by Reference

Finds an Account by using its Account Reference.
15

Find Service by Code

Returns a Service using its Service Code.
16

Find or Create Account by Name

Returns an Account using its Account Name.
17

Find or Create Cost Centre

Returns a Cost Centre using its Cost Centre Code.
18

Find or Create Service Charge

Returns a Service Charge using its Service Charge Code.

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