Integrate Microsoft Outlook with Retently
Trigger NPS/CSAT surveys after specific email interactions or calendar events, sync customer contact details from Outlook to Retently, and use survey responses to inform communication strategies.
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About Microsoft Outlook
Microsoft Outlook is a web-based suite for email, calendar, contacts, and task management, allowing users to manage their communications and schedules effectively.
Microsoft Outlook to Retently
Calendar Event Start
Triggers at a specified time before an event in your calendar starts.New Attachment
Triggers when there is a new attachment.New Contact
Triggers when a new contact is added to your account.New Email Matching Search
Triggers when a new e-mail is received in your inbox that matches a search.New Message in Folder
Triggers when a new message in folder is created.Cancelled Calendar Event
Triggers when an event is cancelled.New Calendar Event
Triggers when a new event is created in your calendar.New Email
Triggers when a new e-mail is received in your inbox.New Flagged Email
Triggers when a new email is flagged.Updated Calendar Event
Triggers when an event is updated.
Retently to Microsoft Outlook
Create Event
Creates an event in the calendar of your choice.Create Draft Email
Creates a draft of an email that can then be reviewed and sent out.Reply to Email
Creates a new reply to email, probably with input from previous steps.Update Calendar Event
Updates a calendar event information.API Request (Beta)
Makes a raw HTTP request that includes this integration's authentication.Find a Contact
Search for a contact.Create Contact
Creates a new contact.Delete Event
Deletes an existing event.Send Email
Sends an email from your Outlook account.Update Contact
Updates a contact.Find Calendar Event
Finds a Calendar Event in your calendar.Find or Create Contact
Finds or creates a contact.Related blog posts
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