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Integrate Smartlook with Retently

Integrate Smartlook to trigger NPS/CSAT surveys after significant user interactions identified through session recordings, and use survey responses to analyze and improve user engagement strategies based on behavioral data.

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About Smartlook

Smartlook provides tools for monitoring user engagement through heatmaps, session recordings, and event tracking. It allows users to analyze user behavior and improve the overall experience based on collected data.

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Smartlook to Retently

1

New Alert

Triggers when anomalies are detected in your project.
2

New Heatmap

Triggers when the precision number of views is reached for a heatmap and the heatmap can be generated.
3

New Note

Triggers when a member adds a new note to a session in the player.
4

New Dashboard

Triggers when a period dashboard report is completed.
5

New Issue

Triggers when members create new issues by clicking Send to Jira or Send to Slack in the player.
6

New Share

Triggers when a member clicks Generate share link in the player.
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Retently to Smartlook

1

Get Event

Retrieves details about a specific event.
2

Get Funnel

Retrieves details about a funnel.

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