Integrate thanks.io with Retently

Automatically send personalized thank-you notes or follow-up messages via thanks.io after a customer submits a survey response or when their score is updated, enhancing customer engagement and satisfaction.

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About thanks.io

Thanks.io allows users to send handwritten postcards, letters, notecards, and giftcards automatically. Users can manage recipients and customize messages using various templates.

thanks.io to Retently

New Recipient Added

Triggers when a recipient is added to one of your mailing lists via the API, Zapier, landing pages, retargeting, or card builder manual add.

Item Delivered

Triggers when a postcard, letter, notecard, or giftcard is delivered to a recipient.

QR Code Scan

Triggers when a QR Code on a postcard, letter, or notecard is scanned. This will also trigger when a giftcard is redeemed.

Retently to thanks.io

Get Order Details

Gets details of past order by ID.

Add Recipient

Adds a recipient to your account and to an optional list. Only US or Canadian addresses are accepted.

Send Letter

Sends a letter to a customer using the provided template ID or a body, as well as contact and address information.

Send Notecard

Sends a notecard to a customer using the provided template ID or a body, as well as contact and address information.

Send Postcard

Sends a postcard to a customer using the provided template ID or a body, as well as contact and address information.

Send Windowless Letter

Sends a windowless letter to a customer using the provided template ID or a body, as well as contact and address information.

Delete Recipient

Deletes a recipient from the mailing list.

Send Giftcard

Sends a giftcard to a customer using the provided template ID or a body, as well as contact and address information.

Send Letter via Radius Search

Sends a letter to multiple customers using the provided template ID or a body, as well as an address to search for nearest neighbors. There is a $0.05 lookup fee for each record.

Send Notecard via Radius Search

Sends a notecard to multiple customers using the provided template ID or a body, as well as an address to search for nearest neighbors. There is a $0.05 lookup fee for each record.

Send Postcard via Radius Search

Sends a postcard to multiple customers using the provided template ID or a body, as well as an address to search for nearest neighbors. There is a $0.05 lookup fee for each record.

Send Windowless Letter via Radius Search

Sends a windowless letter to multiple customers using the provided template ID or a body, as well as an address to search for nearest neighbors. There is a $0.05 lookup fee for each record.