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Integrate LiveAgent with Retently

Trigger NPS/CSAT surveys after customer support interactions, sync customer profiles and interaction history with Retently, and use survey responses to improve customer support strategies.

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About LiveAgent

LiveAgent is a customer support software that provides tools for managing customer interactions, ticketing, and conversation creation.

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LiveAgent to Retently

1

New Customer (Experimental)

Triggers when a new customer is added to system.
2

New Customer

Triggers when a new customer is added to the system.
LiveAgent logo

Retently to LiveAgent

1

Add Customer to Group

Adds a customer to a specific group.
2

Add New Customer

Adds a new contact or customer to the system.
3

Create Conversation

Creates a new conversation.
4

Remove Customer From Group

Removes a customer from a particular group.

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