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Integrate SupportBee with Retently

Trigger NPS/CSAT surveys after a support ticket is closed to gather feedback on the support experience, sync customer profiles to maintain updated contact information and preferences, and use survey responses to improve support processes and customer satisfaction.

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SupportBee logo

About SupportBee

SupportBee is a ticket management system that allows users to track, manage, and respond to customer queries via tickets. It provides functionalities for ticket creation and agent and customer interactions.

SupportBee logo

SupportBee to Retently

1

New Agent Reply

Triggers when an agent replies to a ticket.
2

New Customer Reply

Triggers when a customer replies to a ticket.
3

New Comment

Triggers when a new comment is added to a ticket.
4

New Ticket

Triggers when there is a new ticket in your SupportBee account.
SupportBee logo

Retently to SupportBee

1

Create Ticket

Creates a new ticket in your SupportBee account.

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