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Integrate LiveChat with Retently

Trigger NPS/CSAT surveys after customer support interactions to gather immediate feedback on service quality, sync customer interaction data to update profiles in Retently, and use feedback scores to improve support strategies.

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About LiveChat

LiveChat is a web-based chat tool that enables communication with website visitors, facilitating customer support through real-time chatting capabilities.

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LiveChat to Retently

1

Chat Changed

Triggers when the tag list for a particular chat is changed.
2

New Chat

Triggers when a chat is started.
3

New Visitor in Queue

Triggers when a visitor enters the queue.
4

Finished Chat

Triggers when a chat is ended.
5

New Ticket

Triggers when a new ticket is created.
LiveChat logo

Retently to LiveChat

We don't have any triggers yet for LiveChat, but we're working on it!

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