Integrate LiveChat with Retently NPS
Sync NPS scores with LiveChat and trigger NPS surveys from LiveChat with Retently NPS. With Retently NPS & LiveChat Integration, you can: send an NPS survey or add contact in Retently when the chat is ended.
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LiveChat to Retently NPS
1
Finished Chat
Send an NPS survey or add contact in Retently when the chat is ended.
2
New Ticket
Send an NPS survey or add contact in Retently when the ticket is created.
3
New Visitor in Queue
Send an NPS survey or add contact in Retently when a visitor enteres queue.
4
New Chat
Send an NPS survey or add contact in Retently when the chat is started.
5
Chat Changed
Send an NPS survey or add contact in Retently when the tag list for a particular chat was changed.Retently NPS to LiveChat
We don't have any triggers yet
for LiveChat, but we're working on it!
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Get StartedUse API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys