Integrate Analytic Call Tracking with Retently
Trigger NPS/CSAT surveys after significant call interactions or status updates, sync customer contact details and interaction history with Retently, and use survey feedback to enhance customer service strategies.
Start Free Trial
About Analytic Call Tracking
Tracks client status updates and call interactions. Monitors incoming and outgoing calls, as well as new contact additions and form entries.
Analytic Call Tracking to Retently
Client Status Updated
Triggers when client status is updated to suspended or reactivated.New Incoming Call Answered
Triggers after a call is answered in ACT.New Form Entry
Triggers when new form entry is received.New Outgoing Call (Browser Phone)
Triggers when an outgoing call is completed using ACT's Browser Phone.Start of New Incoming Call
Triggers when a new incoming call is received in ACT.New Incoming Call
Triggers after a call is received in ACT.New Contact Added
Triggers when a new contact is added.New Outgoing Call (Auto Dialer)
Triggers when an outgoing call is completed using the Auto Dialer.New Outgoing Call (Mobile App)
Triggers when an outgoing call is completed using ACT's Mobile App.
Retently to Analytic Call Tracking
Make a Call - Dynamic Order
Calls either the selected company or the caller, plays a whisper, and connects them.Make a Call
Calls the selected company, plays a whisper, and connects them with the caller.Send SMS
Sends SMS to or from given numbers.Related blog posts
CSAT: Definition, Calculation & 2024 Benchmarks
Being exposed to negative word-of-mouth or having clients leave due to u...
Greg Raileanu 
Similar Call Tracking integrations
AVANSER
zapier
Trigger NPS/CSAT surveys after customer calls or SMS interactions to gather feedback on communication...
Avoma
zapier
Trigger NPS/CSAT surveys after significant customer calls or meetings, sync customer feedback scores to...
CallCabinet Atmos
zapier
Trigger NPS/CSAT surveys after call evaluations to gather immediate feedback on customer service interactions,...
Calldrip
zapier
Trigger NPS/CSAT surveys after a call is completed to assess lead interaction quality, sync...
CallRail
zapier
Trigger NPS/CSAT surveys after significant call interactions, sync call data and customer profiles with...
CallTrackingMetrics
zapier
Trigger NPS/CSAT surveys after significant call interactions or conversions tracked by CallTrackingMetrics, sync customer...
Convirza
zapier
Trigger NPS/CSAT surveys after customer calls to assess service quality, sync call interaction data...
HelpdeskAdvanced
zapier
Trigger NPS/CSAT surveys after ticket resolution or updates, sync customer contact details and interaction...
Iptelecom
zapier
Trigger NPS/CSAT surveys after customer support calls to gather feedback on service quality, sync...
Novocall
zapier
Trigger NPS/CSAT surveys after call events or appointments, sync customer call and appointment data...
Ruler Analytics
zapier
Trigger NPS/CSAT surveys after significant interactions like missed calls or revenue events, sync customer...
SalesLens
zapier
Trigger NPS/CSAT surveys after significant customer interactions identified in call transcriptions, sync customer feedback...
Vida
zapier
Trigger NPS/CSAT surveys after significant customer interactions handled by AI agents, sync customer interaction...
VirtualPBX
zapier
Trigger NPS/CSAT surveys after customer interactions like calls or SMS exchanges, sync customer communication...
Voxloud
zapier
Trigger NPS/CSAT surveys after customer calls to gather feedback on service quality, sync customer...
WildJar
zapier
Trigger NPS/CSAT surveys after significant phone call interactions, sync call data with customer profiles...
Zadarma
zapier
Trigger NPS/CSAT surveys after customer support calls or sales interactions, sync customer interaction data...
Start your free 7-day trial
Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
