Integrate AVANSER with Retently
Trigger NPS/CSAT surveys after customer calls or SMS interactions to gather feedback on communication experiences. Sync customer contact details from AVANSER to Retently to maintain updated profiles and improve survey targeting.
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About AVANSER
Monitors inbound and outbound calls and SMS interactions. Allows users to request calls and send SMS messages.
AVANSER to Retently
Inbound Call
Triggers when a new inbound call is received.Outbound Call
Triggers when a new outbound call is made.Inbound SMS
Triggers when a new inbound SMS is received.Outbound SMS
Triggers when a new outbound SMS is sent.
Retently to AVANSER
Request Call
Requests to make a call.Send SMS
Sends a new SMS.Related blog posts
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