Integrate VirtualPBX with Retently
Trigger NPS/CSAT surveys after customer interactions like calls or SMS exchanges, sync customer communication history to Retently, and use feedback scores to improve communication strategies and customer service.
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About VirtualPBX
VirtualPBX provides communication services including call tracking, voicemail management, and SMS messaging.
VirtualPBX to Retently
Call Answered
Triggers when a call is answered.Call Ended
Triggers when a call ends.New Voicemail
Triggers when a new voicemail message is left.Call Bridged
Triggers when a call is connected to a user or device.Call Started
Triggers when a new call starts.Receive SMS Message
Triggers when a new SMS message is received.
Retently to VirtualPBX
Send SMS Message
Creates and sends a new SMS message.Related blog posts
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