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Integrate Zadarma with Retently

Trigger NPS/CSAT surveys after customer support calls or sales interactions, sync customer interaction data to update profiles in Retently, and use feedback scores to improve communication strategies and customer service quality.

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About Zadarma

Zadarma is a VOIP client that allows support and sales teams to communicate utilizing various messaging platforms and manage customer interactions.

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Zadarma to Retently

1

Notify Answer

Triggers when a new 'notify answer' is created.
2

Notify to Facebook Messenger

Triggers when receiving a message for Facebook Messenger.
3

Notify Out Answer

Triggers when a new 'notify out answer' is created.
4

Notify Out Missed

Triggers when a new 'notify out missed' is created.
5

Notify SMS

Triggers when receiving SMS.
6

Notify End

Triggers when a new 'notify end' is created.
7

Notify Missed

Triggers when a new 'notify missed' is created.
8

Notify Out End

Triggers when a new 'notify out end' is created.
9

Notify Out Start

Triggers when a new 'notify out start' is created.
10

Notify Start

Triggers when a new 'notify start' is created.
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Retently to Zadarma

1

Create Callback

Creates a Callback.
2

Create Customer Feed

Creates a customer feed in Teamsale CRM.
3

Create Lead

Creates a Lead in Teamsale CRM.
4

Find Lead

Finds a Lead in Teamsale CRM by phone.
5

Update Customer

Updates a Customer in Teamsale CRM.
6

Update Lead

Updates a Lead in Teamsale CRM.
7

Create Customer

Creates a Customer in Teamsale CRM.
8

Create Event

Creates an Event in Teamsale CRM.
9

Find Customer

Finds a Customer in Teamsale CRM by phone.
10

Notify From Facebook Messenger

Sends the message to the CRM.
11

Update Event

Updates an Event in Teamsale CRM.

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