Integrate Vida with Retently
Trigger NPS/CSAT surveys after significant customer interactions handled by AI agents, sync customer interaction data to update profiles in Retently, and use survey responses to improve AI handling strategies.
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About Vida
Vida provides context and information to AI agents for handling incoming conversations, including calls, texts, and emails.
Vida to Retently
Incoming Conversation
Triggers when an incoming call or message is received before your agent answers or replies.New Conversation
Triggers when your Vida AI agent handles a conversation, whether it's a call, text, or email.
Retently to Vida
Provide Context
Gives your AI agent additional information and context for a conversation.Related blog posts
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