Integrate CallRail with Retently
Trigger NPS/CSAT surveys after significant call interactions, sync call data and customer profiles with Retently, and use survey responses to improve call handling and lead management strategies.
Start Free TrialAbout CallRail
CallRail is an analytics platform that helps users track inbound calls and leads for evaluation and optimization. It provides functionality for call tracking, recording, and transcription.
CallRail to Retently
Phone Call Completed
Triggers when an inbound phone call has been completed and its recording and transcription have been attached, containing the full data about the call.Phone Call Started
Triggers when an inbound phone call is started.Company Created
Triggers when a new Company is created.Form Capture Tagged
Triggers when a form capture is tagged.Session Tracker Created
Triggers when a Session Tracker is created.SMS Sent
Triggers when an SMS message is sent.User Created
Triggers when a User is created.Phone Call Marked as Spam
Triggers when a phone call is marked as Spam.Phone Call Tagged
Triggers when a phone call is tagged after it has ended.Form Captured
Triggers when a form is captured.Outbound Call Completed
Triggers when an outbound phone call has been completed and its recording and transcription have been attached.SMS Received
Triggers when an SMS message is received.Source Tracker Created
Triggers when a Source Tracker is created.Retently to CallRail
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